Designdoo scissors Service & sharpening notice......!!!

 

service fee per shear which includes return shipping fee sharpening aligning
balancing and cleaning all performed to factory specifications. All
work is guaranteed and is done by our master blade smith with over 30 years
experience. Sharpening your shears through a non-authorized sharpener may
void your warranty if they are damaged or not sharpened properly. Do not take
the risk!

The time frame depends on where you’re located how fast we
receive your shears and what type of service you choose. The service process
from the time we receive your shears to when we ship them back usually takes
1 or 2 business days. How fast we receive your shears and how fast they arrive
depend on which type of service you choose. Total turnaround time for our
general service is usually 1-2 weeks. Priority service is also available.

Please leave your massage on the “After service” board before sending the parcel of Damaged Scissors. All proceeds order we will inform you via the answer.

After you have successfully completed checkout an order confirmation will be
emailed to you. Once you get this email you can go ahead and send your
shears to nearest address below for service. Please make sure to include a
note with your shears stating:

1) Name return shipping address and telephone contact and e-mail address
2) what Type of service do you want(Write exactly the problem of scissors.)

3) When you have purchased.

4) Where you have purchased.

*how much do you charge for Sharpening & Service Package?

Sharpening & Service Package Price -Includes service mentioned above and return S&H (includes return shipping fee)

(It is available the repair other brand name products at the same price.)

1 pair of scissors-US $35

2 pair of scissors-US $45

3 pair of scissors-US $55

4 pair of scissors-US $65

How to pay repair charge and process of sharpening?

1.Go to Category of Blunt Cut
2.Click on the repair request at the bottom of the shelf products
3.To determine the quantity purchased
4.To purchase a repair products on the bottom shelf.

5. Leave your massage on the “After service” board

6. Please check the replies you have a question (The inquiry is replied within 48 hours)

7. Sent to the scissors make repairs to the address listed below.

Address: 702-12 Cheonggang-ri Gijang-eup Gijang-gun Busan Korea

Post code: 619-906

Company name: DESIGNDOO sharpening center (Dain)

Contact Name: YONG CHUL KIM

Phone: 81-51-723-1501

Phone (English):81-70-7562-2161

8. Do not forget to write the replies to the questions when you send a pair of scissors from question A to question D

A) Name return shipping address and telephone contact and e-mail address
B) what Type of service do you want(Write exactly the problem of scissors on the paper.)

We recommend you marking on the damaged surface of scissors about problem by oil pen(name pen)

C) When you have purchased.

D) Where you have purchased.

9. When your scissors arrived in sharpening center we will send you a confirmation e-mail.

10. The sharpening will be made within 2 days after arrival.

11. The scissors will be sent to you after sharpening.

12. It will be informed you the parcel tracking number by e-mail.

13. Most return shipping usually take about 5-10 days business days to arrive with standard shipping.